Privacy Policy

Last Updated: 7/16/2024

Introduction

Synergy Comp (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and protect your information when you use our services, website, and interact with us.

Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, address, email address, phone number, date of birth, Social Security number, driver’s license number.
• Financial Information: Bank account details, credit card information, payment history.
• Health Information: Medical history, health status, treatment details.
• Insurance Information: Policy numbers, coverage details, claims history.
• Usage Information: IP address, browser type, pages visited, and other usage data collected through cookies and similar technologies.

How We Use Your Information

We use the information we collect for various purposes, including:

• Processing insurance applications and claims.
• Providing customer service and support.
• Underwriting and pricing insurance policies.
• Communicating with you about your policy, claims, and other services.
• Conducting data analysis and research to improve our services.
• Complying with legal and regulatory requirements.

How We Share Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: We share information with third-party vendors who perform services on our behalf, such as claims processing, customer service, and data analysis.
• Affiliates: We may share information with our affiliates for internal business purposes.
• Legal Requirements: We may disclose information if required by law, regulation, or legal process, or in response to a valid request from law enforcement or government authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

Your Choices and Rights

You have the following rights regarding your personal data:

• Access and Correction: You can request access to or correction of your personal data.
• Deletion: You can request the deletion of your personal data, subject to certain legal and contractual restrictions.
• Opt-Out: You can opt out of receiving marketing communications from us.
• Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us using the information provided below.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. Despite these measures, we cannot guarantee absolute security.

International Transfers

Your personal data may be transferred to and processed in countries outside of your country of residence. We take steps to ensure that your data is treated securely and in accordance with this privacy policy, regardless of where it is processed.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on our website. You are advised to review this privacy policy periodically for any changes.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

Synergy Comp
30 East State Street, Sharon, PA 16146
marketing@synergyinsurance.com
724.704.7060

By using our website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy.

Consent to Receive Text Messages

By providing your mobile number, you agree to receive promotional and transactional messages from Synergy Comp. Message frequency may vary. Standard message and data rates may apply. You can opt-out at any time by texting STOP. For help, text HELP. Your information will be used as described in our Privacy Policy.

Synergy Comp’s SMS Consent Policy

Introduction

At Synergy Comp we value your privacy and are committed to protecting your personal information. This SMS Consent Policy explains how we collect, use, and manage your consent for receiving SMS (text) messages from us.

Purpose of SMS Messages

By providing your mobile number and opting in to receive SMS messages, you consent to receive text messages from Synergy Comp for the following purposes:

• Order confirmations and updates.
• Appointment reminders.
• Service notifications and alerts.
• Customer support communications.
• Policy related updates.

Consent

When you provide your mobile number and opt-in to receive SMS messages, you explicitly consent to:

• Receive automated and non-automated text messages from Synergy Comp.
• The use of your mobile number for the purposes outlined in this policy.
• Any charges that may be incurred from your mobile carrier for receiving SMS messages.

Frequency

Message frequency may vary based on the type of SMS messages you have opted to receive.

Opt-Out

You may opt-out of receiving SMS messages at any time by texting “STOP” to 724.704.7060. After opting out, you will no longer receive SMS messages from us, except for messages confirming your opt-out request.

Data Security and Privacy

We are committed to protecting your personal information. Your mobile number and other personal data will be used solely for the purposes outlined in this policy and as described in our Privacy Policy. We do not sell or share your information with third parties without your explicit consent, except as required by law.

Changes to This Policy

We may update this SMS Consent Policy from time to time. Any changes will be posted on our website, and we will notify you of significant changes through our usual communication channels.

Contact Us

If you have any questions or concerns about this SMS Consent Policy, please contact us at:

Synergy Comp
30 East State Street, Sharon, PA 16146
marketing@synergyinsurance.com
724.704.7060

By opting in to receive SMS messages from Synergy Comp, you acknowledge that you have read, understood, and agree to this SMS Consent Policy.